About CEM center

The unified CEM CENTER information system helps connect business customers at the right time, managing a large number of relationships with customers via phone, chat, email or text, etc. for maximum customer care by allowing easy recording and retrieval of customer information. When your business does not have enough resources to manage all calls, respond to customer requirements quickly, setting up a CEM CENTER system is the right and necessary solution.

Experience the model of 4 strategies to optimize the success of enterprises:

  • Impress and attract right from greeting
  • Know the products of the business
  • Explore the level of customer interest in the product
  • Overcome rejection from customers and attract customers into products and services


T5R PanelOmni-approach

sms-survey

CEMOmni-approach

Omnibus

Research services

market research

Contact centerOmni-channel

market research